Q: How do I log into the site?

Go to and click on the login button located at the right upper corner of the page. When you log in, you will need your user name and password whether you are an active member or not – everyone using the system needs a username and password.

Q: What if I've forgotten or don't know my password?

If you have forgotten or don’t know your login information, follow the instructions below:

On the login popup page, click “Forgot your login?”

You will be redirected to a page where you can enter your email address or your user name (if you know it).

Upon entering your email address or user name in the field, click “Retrieve Password”

The system will send an email with your username and password to the email address on record.

If for any reason, you are unable to retrieve your password this way, contact us at

Q: What if I don't have a username or password?

If you are currently or have ever been a PromaxBDA member in the past, you already have a username and password, which you can retrieve through the "Forgot your login?" option. If you have never been a member of PromaxBDA and have not created a profile, please sign up as a new contact here.